FAQs

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    Payment

    Payment is made at the end of your visit, at the front desk. We accept cash, check, Master Card, and Visa.

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    Gratuities

    Gratuities may not be added to credit card charges, nor are we able to add them to gift certificates. We have an ATM for your convenience.

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    Parking

    Parking is free on the street in front and across from our salon

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    Allergic Reaction

    Please notify our staff of any sensitivities or allergies you have.

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    Guest Services

    Our Front Desk Team is available to ensure your satisfaction with our services. If you are ever not 100% satisfied, please bring it to Management’s attention and we will rectify the situation immediately.

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    Scheduling

    In order to have your preferred appointment time, we highly recommend that you pre-book your next service prior to leaving the salon. Feel free to arrive 15 minutes prior to your appointment to relax, have a cup of tea or coffee and just breathe away the stresses of your day. Please keep in mind that your appointment may have to be shortened or rescheduled as a courtesy to our next guest if you arrive late.

Stylist Questions


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    I love bangs, but they grow out so quickly. How short should I go?

    We will give you a perfect length during your service and you won’t have to worry about them growing out too soon because we do complimentary bang trims in between your haircut appointments.

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    How often should I have my hair cut?

    This depends on your style and length of hair. Your stylist will be able to customize this with you during your consultation or service. The average time between haircuts is 6 weeks.

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    How often should I get my hair colored?

    Again this is customizable to your needs. Whether it’s grey coverage or enhancing your natural color we can set up a schedule that works best for you.

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    How much will my service cost?

    All of our stylists are at different points in their careers, which means we have several levels that determine price points. We can assist you in finding the right stylist at the right price when scheduling your appointment. Color prices may vary based on the desired look. If you would like an exact price quote on color we offer complimentary consultations. To get an idea please consult or services tab.

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    What if I want to try a new stylist?

    Staying with the same stylist allows us to really get to know your hair and know what works best for you. We enjoy making personal connections with all of our guests but also understand that not everyone clicks with just anyone. If you haven’t made the right connection for yourself please feel free to try another one of our amazing stylists. Is this awkward for us? No! We love to see you in the salon no matter who it’s with.

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    Do your stylists also see men?

    Yes, we see men all the time for haircuts, beard trims, and color! We also offer complimentary clean ups for men in between cuts

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    Do your stylists see children?

    Yes, our stylists offer both boy and girl cuts and styles of all ages.

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